Acceptable Use Policy

Introduction.

Here at Kiltti, we will always try our best to make our policies, procedures and terms as clear, understandable and informative as we can. It’s not always easy – especially with this legal stuff – but we do have to try to make sure that the stuff we are making freely available to the world is not misused.

Together with our Website Terms of Use, this Policy governs how you may access and use the Site.

By agreeing to the Website Terms of Use you also agree to abide by this Policy. If you do not agree with the terms of this Policy, you may not use the Site.

Definitions.

“Policy” means this acceptable use policy;

“Site” means the following website: www.kiltti.co.uk and all associated web pages;

“Submission” means any text, images, video, audio or other multimedia content, software or other information or material submitted by you or other users to the Site;

“we” means Kiltti Ltd, company registration number 13050817, and whose registered office is at Units 4 & 5, Brightwell Barns, Waldringfield Road, Brightwell, Ipswich, IP10 0BJ, England (and “us” or “our” shall have the same meaning); and

“you” means the person accessing or using the Site or its content (and “your” shall have the same meaning).

Permission.

We permit you to use the Site only for personal, non-commercial purposes. Use of the Site in any other way, including in contravention of any restriction on use set out in this Policy, is not permitted.

Acceptable use.

As a condition of your use of the Site, you agree:

not to use the Site for any purpose that is unlawful under any applicable law or prohibited by this Policy or our website terms and conditions of use;
not to use the Site to commit any act of fraud;
not to use the Site to distribute viruses or malware or other similar harmful software code;
not to use the Site for purposes of promoting unsolicited advertising or sending spam;
not to use the Site to simulate communications from us or another service or entity in order to collect identity information, authentication credentials, or other information (‘phishing’);
not to use the Site in any manner that disrupts the operation of our Site or business or the website or business of any other entity;
not to use the Site in any manner that harms minors;
not to promote any unlawful activity;
not to represent or suggest that we endorse any other business, product or service unless we have separately agreed to do so in writing;
not to use the Site to gain unauthorised access to or use of computers, data, systems, accounts or networks;
not to attempt to circumvent password or user authentication methods; and
to comply with the provisions relating to our intellectual property rights and software contained in our website terms and conditions of use.

Bulletin boards, chat rooms and other interactive services.

We may make bulletin boards, chat rooms or other communication services (Interactive Services) available on the Site.

We are not obliged to monitor or moderate Submissions to our Interactive Services. Where we do monitor or moderate Submissions, we shall indicate how this is performed and who should be contacted in relation to any Submission of concern to you.

We may remove or edit any Submissions to any of our Interactive Services whether they are moderated or not.

Any Submission you make must comply with our Submission standards set out below.

Submission standards.

Any Submission to, or communication to users of, our Site must conform to standards of accuracy, decency and lawfulness, which shall be applied in our discretion, acting reasonably. In particular, you warrant that any Submission or communication is:

your own original work (or accurately attributed to the originator) and lawfully submitted;
factually accurate or your own genuinely held belief;
provided with the necessary and appropriate consent of any third party;
not defamatory or likely to give rise to an allegation of defamation;
not offensive, obscene, sexually explicit, discriminatory or deceptive; and
unlikely to cause offence, embarrassment or annoyance to others.

Links to the site.

You may create a link to our Site from another website without our prior written consent provided no such link:

creates a frame or any other browser or border environment around the content of our Site;
implies that we endorse your products or services or any of the products or services of, or available through, the website on which you place a link to our Site;
displays any of the trademarks or logos used on our Site without our permission or that of the owner of such trademarks or logos; or
is placed on a website that itself does not meet the acceptable use requirements of this Policy.

We reserve the right to require you to immediately remove any link to the Site at any time, and you shall immediately comply with any request by us to remove any such link.

Using the Kiltti name and logo.

You may not use our trademarks, logos or trade names except in accordance with this Policy and our website terms and conditions of use.

Breach.

We shall apply the terms of this Policy in our absolute discretion. In the event of your breach of this Policy we may terminate or suspend your use of the Site, remove or edit Submissions, disclose Submissions to law enforcement authorities or take any action we consider necessary to remedy the breach.

Disputes.

We will try to resolve any disputes with you quickly and efficiently.

If you are unhappy with us please contact us as soon as possible at hey@kiltti.co.uk

If you and we cannot resolve a dispute using our complaint handling procedure, we will let you know that we cannot settle the dispute with you.

Prior to the UK’s exit from the EU, consumers and businesses had free access to an online dispute resolution service. This is not available for businesses and consumers outside the EU. Instead, UK regulations recommend the use of Alternative Dispute Resolution (ADR) schemes. These schemes are overseen by the Chartered Trading Standards Institute and a full list of approved ADR schemes can be found at: https://www.tradingstandards.uk/consumers/adr-approved-bodies

Kiltti Ltd operates in an industry not covered by a trade association, and is not a member of an ADR scheme at present. However, in the event that you and we cannot resolve any dispute between ourselves, we will be willing to engage with an ADR scheme from the list of approved providers. Please note that these schemes are not free to use and we will consider the financial implications before agreeing to use an approved provider.

If you want to take court proceedings, the relevant courts of the United Kingdom will have exclusive jurisdiction in relation to these Terms.

Relevant United Kingdom law will apply to these Terms.